Starling Annual Hardware Support

Starling Annual Hardware Support

$ 7,000.00
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Supplier: Starling
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Overview

Starling Annual Hardware Support provides remote and lab-based hardware assistance for your Starling UAS platform after the initial 6-month coverage period. Designed for enterprise operators and integrators who require ongoing access to Starling’s hardware technicians for diagnostics, repair coordination, component troubleshooting, and lab-level system evaluation — keeping your platform operational and mission-ready year after year.

Remote Diagnostics. Lab Evaluation. Hardware Covered.
Starling Annual Hardware Support delivers access to Starling’s hardware technicians for remote diagnostics, lab-based inspection, repair coordination, and component-level troubleshooting. Renewable annually per system — activates after the included 6-month period and keeps your Starling hardware performing at peak capability throughout its operational life.

Remote Hardware Diagnostics — Starling’s technicians provide remote triage and diagnostics to identify hardware issues and determine the fastest resolution path — minimizing downtime for active operations.

Lab-Level Evaluation & Repair — Eligible systems can be submitted to Starling’s lab for hands-on hardware inspection, component-level testing, and repair coordination by certified technicians.

Per-System Annual Coverage — Each plan covers one Starling UAS system for a full year, activating after the initial 6-month window with simple annual renewal to maintain continuous hardware support.

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Per System. Post Initial 6 Months. Remote & Lab Hardware Support.

Starling Annual Hardware Support is a renewable, per-system support plan that provides remote and lab-based hardware assistance for your Starling UAS platform after the initial 6-month coverage period. Not mandatory, but designed for enterprise operators and integrators who require ongoing access to Starling’s hardware technicians for diagnostics, repair coordination, component troubleshooting, and lab-level system evaluation — keeping your platform operational and mission-ready year after year.

Key Specifications

  • Remote & Lab Hardware Support — Access to Starling’s hardware technicians for remote diagnostics and lab-based evaluation, repair coordination, and component-level troubleshooting
  • Per-System Coverage — Each plan covers one Starling UAS system; additional systems require separate support plans
  • Post Initial 6-Month Period — Activates after the included 6-month support window; renew annually to maintain continuous hardware coverage
  • Remote Diagnostics — Starling technicians provide remote hardware diagnostics and triage to identify issues and determine the appropriate resolution path
  • Lab-Level Evaluation — Eligible systems can be submitted to Starling’s lab for hands-on hardware inspection, testing, and repair coordination
  • Optional but Recommended — Not mandatory, but strongly recommended for enterprise operators running Starling systems in active ISR, public safety, or commercial missions

Plan Overview

Coverage Type Remote and lab hardware support
Coverage Scope Per system
Term Annual (renewable)
Eligibility After initial 6-month support period
Mandatory No
Support Channel Remote (phone, email, video) + lab submission

What’s Included

  • Remote hardware diagnostics and triage
  • Lab-based hardware inspection and evaluation
  • Repair coordination and component troubleshooting
  • Hardware configuration and integration support

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