Privacy Policy
PRIVACY POLICY
IMPORTANT NOTICE
This Privacy Policy explains how Maverick Drone Systems L.L.C. ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, place an order, create an account, or interact with us. By using our website or services, you consent to the practices described in this Policy.
1 INTRODUCTION
Maverick Drone Systems L.L.C. ("Maverick Drone," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (maverickdrone.com), create an account, place an order, contact us, or otherwise interact with our business.
This Policy applies to information collected through our website, email communications, phone calls, and any other interactions with Maverick Drone Systems. It does not apply to information collected by third parties or through other websites that may link to ours.
2 INFORMATION WE COLLECT
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Create an account or register on our website
- Place an order or make a purchase
- Request a quote, support, or information
- Subscribe to our newsletter or marketing communications
- Contact us via email, phone, or contact forms
- Participate in surveys, promotions, or events
This information may include: name, business name, email address, phone number, shipping and billing addresses, payment information (processed securely by third-party processors), government-issued IDs (when required for compliance), and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies, web beacons, and similar tracking technologies, including:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring website)
- Location information (general geographic location based on IP address)
- Interaction data (clicks, scrolls, form submissions)
Information from Third Parties
We may receive information about you from third parties, such as payment processors, shipping carriers, marketing partners, and publicly available sources, to the extent permitted by law.
3 HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and fulfill orders — including payment processing, shipping, delivery, and customer support
- To provide customer service — respond to inquiries, process returns, and assist with technical support
- To improve our website and services — analyze usage patterns, optimize performance, and develop new features
- To communicate with you — send order confirmations, shipping updates, account notifications, and respond to your requests
- For marketing purposes — send promotional emails, newsletters, and special offers (you may opt out at any time)
- To ensure security and prevent fraud — detect and prevent fraudulent transactions and unauthorized access
- To comply with legal obligations — including tax, accounting, regulatory, and law enforcement requirements
- To protect our rights and interests — enforce our Terms of Service and protect against legal liability
5 COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, and similar technologies to collect and store information about your interactions with our website. These technologies help us:
- Remember your preferences and login information
- Understand how you navigate and use our website
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
- Detect and prevent fraud
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, disabling cookies may affect the functionality of our website and your ability to place orders.
We use third-party analytics services (such as Google Analytics) that may collect information about your use of our website. These services have their own privacy policies governing the use of such data.
6 DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of sensitive data in transit, secure payment processing through PCI-compliant providers, restricted access to personal information, and regular security assessments.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
7 YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Right to Access — request a copy of the personal information we hold about you
- Right to Correction — request that we correct inaccurate or incomplete information
- Right to Deletion — request that we delete your personal information (subject to legal and contractual obligations)
- Right to Opt-Out — opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us
- Right to Data Portability — request a copy of your data in a structured, machine-readable format
- Right to Object — object to certain processing of your information
To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within the timeframes required by applicable law.
Note: We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) or similar state laws. If this changes in the future, we will update this Policy and provide the required opt-out mechanisms.
8 DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as maintaining business records and preventing fraud.
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
9 CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete that information as quickly as possible.
If you believe we have collected information from a child under 18, please contact us immediately using the information provided below.
10 CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice (such as by email or a prominent notice on our website).
Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
11 CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
Mailing Address
Attn: Privacy Officer
7385 Highway 13 W
Savage, MN 55378