Privacy Policy

Maverick ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit maverickdrone.com, create an account, place an order, contact us, or otherwise use our services (the "Services").

By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

This Policy covers information collected through our website, email, phone, and other interactions with Maverick. It does not cover third-party websites that may link to ours.

Information you provide

We collect information you voluntarily give us when you:

• Create an account or register
• Place an order or make a purchase
• Request a quote, support, or information
• Subscribe to newsletters or marketing
• Contact us by email, phone, or forms
• Participate in surveys, promotions, or events

This may include name, business name, email, phone, shipping and billing addresses, payment confirmation (processed by third-party processors), account credentials, customer support details, and any other information you choose to provide. Some features require certain information; you may decline, but those features may not work.

Information collected automatically

When you use the Services, we and our partners may automatically collect Usage Data through cookies, pixels, and similar technologies, including:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring site)
• General location based on IP address
• Interaction data (clicks, scrolls, form submissions)

Information from third parties

We may receive information from vendors and service providers who collect it on our behalf, including Shopify, payment processors, shipping carriers, and marketing partners—to the extent permitted by law. Information from third parties is treated under this Policy.

We use personal information to:

• Provide products and services — process payments, fulfill orders, arrange shipping, manage accounts, handle returns and exchanges, and send order-related notices
• Customer service — respond to inquiries and provide support
• Improve the Services — analyze usage, optimize performance, and develop features
• Marketing and advertising — send promotional emails, newsletters, and offers, and show tailored ads on our Site and other sites (you may opt out of marketing emails anytime)
• Security and fraud prevention — detect and address fraudulent, illegal, or malicious activity
• Legal and rights protection — comply with law, enforce our terms, and protect Maverick, our users, and others

We may also use information to communicate with you and maintain our business relationship. Keep your account credentials secure; contact us immediately if you believe your account has been compromised.

We may disclose personal information in these circumstances:

• Service providers — vendors who work for us (payment processing, shipping, IT, analytics, customer support, cloud hosting, email)
• Business and marketing partners — including Shopify, to provide services and advertising. For example, we use Shopify to support personalized advertising with third-party services. Partners use information under their own privacy notices
• With your direction or consent — such as shipping products or social login widgets
• Affiliates — within our corporate group as needed to run the business
• Business transfers — in connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets
• Legal requirements — to comply with law, respond to lawful requests, enforce our terms, or protect rights and safety
• Aggregated or de-identified data — that cannot reasonably identify you

Over the past 12 months, we have disclosed categories such as identifiers (contact and account details), commercial information (orders and support), internet/network activity (Usage Data), and geolocation derived from IP address—to service providers, business and marketing partners, and affiliates.

We have also “sold” and “shared” (as defined under applicable law) certain personal information for advertising and marketing in the past 12 months, including identifiers (name, email, phone), commercial information (purchase records), and Usage Data, with business and marketing partners.

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

We use cookies, pixels, web beacons, and similar technologies to power and improve the Site, remember preferences, run analytics, measure marketing, and help detect fraud. Third parties may also use cookies on our Site to tailor services and advertising.

For cookies related to powering our store with Shopify, see Shopify’s cookie policy.

Most browsers accept cookies by default. You can refuse or delete them in your browser settings, but that may limit Site features (including ordering). Blocking cookies may not fully stop sharing with advertising partners.

We recognize the Global Privacy Control (GPC) signal as a valid request to opt out of sharing / targeted advertising for that browser or device, and—if we can link it to a Shopify account—for the account as well. Learn more at globalprivacycontrol.org. We do not respond to other “Do Not Track” signals.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit for sensitive data, PCI-compliant payment processing, restricted access, and regular security reviews.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security. Prefer secure channels for sensitive information. If a breach affecting your personal information occurs, we will notify you as required by law.

We retain personal information as long as needed to provide the Services, keep records, comply with law, resolve disputes, enforce agreements, and for legitimate business purposes such as fraud prevention. When no longer needed, we securely delete or anonymize it.

Depending on where you live, you may have some or all of these rights (they are not absolute and may not apply in every case):

• Access / Know — request the personal information we hold about you and how we use and share it
• Delete — request deletion of personal information we maintain
• Correct — request correction of inaccurate information
• Portability — request a copy of your data, or transfer to a third party, in certain cases
• Restrict or object — ask us to stop or limit certain processing
• Withdraw consent — where we rely on consent
• Appeal — appeal if we decline a request (reply to our denial)
• Marketing opt-out — unsubscribe from promotional emails anytime; we may still send non-promotional messages about orders or your account

To exercise these rights, contact us using the details in Contact us below, or use our contact page. We will not discriminate against you for exercising your rights. We may need to verify your identity first. You may use an authorized agent; we will require proof of authorization.

To opt out of personalized advertising with third-party services supported by Shopify, visit privacy.shopify.com.

Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will take steps to delete it.

As of the effective date of this Policy, we do not have actual knowledge that we “share” or “sell” (as defined by law) personal information of individuals under 16.

Our Site may link to third-party websites or platforms. Their privacy and security practices are their own. We are not responsible for those sites. Information you share on public or semi-public venues (including social networks) may be visible to others. Links do not mean we endorse those platforms, except as we disclose on the Services.

We may transfer, store, and process personal information outside the country where you live, including through staff and service providers in other countries.

If we transfer personal information out of Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (or UK equivalents), unless the destination country is deemed adequate.

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the “Last updated” date and take any other steps required by law. Where appropriate, we may provide additional notice (for example by email or a notice on the Site).

Continued use of the Services after changes take effect means you accept the updated Policy.

Questions, concerns, requests, or complaints about this Policy or our privacy practices:

Maverick
Attn: Privacy
7385 Highway 13 W
Savage, MN 55378
United States

Email: privacy@maverickdrone.com
Phone: (612) 808-9838

If you are not satisfied with our response to a complaint, depending on where you live you may appeal by contacting us again, or lodge a complaint with your local data protection authority.