Starling Annual Software Support

Starling Annual Software Support

$ 3,000.00
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Supplier: Starling
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Overview

Starling Annual Software Support provides unlimited remote software assistance for your Starling UAS platform after the initial 6-month coverage period. Designed for enterprise operators and integrators who require ongoing access to Starling’s technical team for troubleshooting, updates, configuration guidance, and system optimization — keeping your platform mission-ready year after year.

Unlimited Support. One System. One Year.
Starling Annual Software Support delivers unlimited remote access to Starling’s technical experts for software troubleshooting, firmware guidance, configuration support, and system optimization. Renewable annually per system — activates after the included 6-month period and keeps your Starling platform performing at peak capability throughout its operational life.

Unlimited Remote Access — No ticket limits, no queues. Direct access to Starling’s technical team for software troubleshooting, diagnostics, and configuration assistance whenever you need it.

Per-System Annual Coverage — Each plan covers one Starling UAS system for a full year, activating after the initial 6-month support window with simple annual renewal to maintain continuous coverage.

Software Updates & Optimization — Includes guidance on software updates, firmware compatibility, integration troubleshooting, and operational best practices for enterprise UAS deployments.

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Per System. Post Initial 6 Months. Unlimited Remote Software Support.

Starling Annual Software Support is a renewable, per-system support plan that provides unlimited remote software assistance for your Starling UAS platform after the initial 6-month coverage period. Not mandatory, but designed for operators and enterprise teams who require ongoing access to Starling’s technical experts for software troubleshooting, updates, configuration guidance, and system optimization — keeping your platform performing at peak capability year after year.

Key Specifications

  • Unlimited Remote Software Support — Direct access to Starling’s technical team for software troubleshooting, diagnostics, and configuration assistance with no ticket limits
  • Per-System Coverage — Each plan covers one Starling UAS system; additional systems require separate support plans
  • Post Initial 6-Month Period — Activates after the included 6-month support window; renew annually to maintain continuous coverage
  • Software Updates & Guidance — Includes guidance on software updates, firmware compatibility, and platform configuration changes
  • System Optimization Support — Ongoing access to Starling experts for performance tuning, integration troubleshooting, and operational best practices
  • Optional but Recommended — Not mandatory, but strongly recommended for enterprise operators running Starling systems in active ISR, public safety, or commercial missions

Plan Overview

Coverage Type Remote software support (unlimited)
Coverage Scope Per system
Term Annual (renewable)
Eligibility After initial 6-month support period
Mandatory No
Support Channel Remote (phone, email, video)

What’s Included

  • Unlimited remote software troubleshooting and diagnostics
  • Software update and firmware compatibility guidance
  • Configuration and integration support
  • System optimization and operational best practice consultation

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